Contact Us
Got a question about one of our reviews, spotted something that needs updating, or simply want to share your own experience with a casino site? We'd like to hear from you. This page explains how to reach Non Gamstop Casinos, what we can help with, and what we can't.
How to reach us
The quickest way to contact the team is by email at [email protected]. We read every message and aim to reply within a few working days, though response times can stretch during busier periods.
When you write in, it helps to be specific. If your message relates to a particular brand, mention which one and what the issue was — a bonus term that seemed unclear, a payment delay, or a detail in a review that doesn't match what you experienced. The more context you give us, the more useful we can be.
What we can help with
- Corrections or updates to information on any of our reviews or comparison pages
- Questions about how we assess and rank the sites featured on publicsectorforums.co.uk
- General feedback on the site, its content, or its usability
- Reports of broken links, outdated offers, or factual errors
What we can't help with
We're an independent information site, not a casino operator, a payment processor or a licensing authority. That means there are some things we're simply not in a position to sort out for you:
- Account issues, deposits or withdrawals — these need to go directly to the casino's own customer support team, since only they have access to your account.
- Disputes over bonus terms or winnings — again, this sits with the operator in question, not with us.
- Concerns about your own gambling habits — if this is why you're reaching out, our Responsible Gambling page has practical information and support options that may be more useful than a general enquiry.
Before you write in
A lot of common questions are already answered elsewhere on the site. If you're trying to work out which operator suits you, our guide to non GamStop casinos breaks down how we rate and compare sites, what to check before signing up, and how these platforms differ from UK Gambling Commission-licensed ones. Our Terms and Conditions page also covers how this site operates, including our editorial approach and how commercial relationships are handled.
We should be upfront: some of the links on publicsectorforums.co.uk are commercial, and we may earn a commission if you sign up through them. This never decides how a site is rated or where it appears in our rankings — those decisions are based on our own research criteria, covered in detail on our About Us page.
Feedback shapes what we publish
Reviews and comparisons are only as good as the information behind them. If you've used one of the casinos we cover and had a different experience to what's described — better or worse — telling us about it genuinely helps. We use reader feedback alongside our own research when we revisit and update pages, so nothing you send is wasted, even if we can't reply to every message individually.
Please remember this site and everything on it is intended for adults aged 18 and over.